Privacy Policy

Polkawallet.io (“We”; “us”; or “our”) are committed to protecting and respecting your privacy. This policy (together with our terms of use on our websites https://polkawallet.io (the “Sites“) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Private Data We Receive And Collect

If you go to our Sites or utilise other services, we may collect and process the following personal data about you:

Information you give us. This is information about you that you give us by filling in forms on our Sites, filling in forms on the sites of third party vendors providing us with a service, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you agree to our contributors license agreement (“CLA”), apply for a job on our Sites, ask to receive our newsletter and when you report a problem with our Sites. The information you give us may include your name, address, e-mail address and phone number and job application information (e.g. your CV, education data, and picture).
Information we collect about you. With regard to each of your visits to our Sites we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, and versions, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators (URL), page response times and download errors.
Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide or, to the extent permitted by law, publicly accessible information about you on e.g. business social media. We are working closely with third parties (including, for example, recruitment services providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

For what purposes do we use your data and what is the legal basis for this use?

We may use information held about you in the following ways and relying on the following legal bases: As required by Polkawallet to conduct our business and pursue our legitimate interests, in particular:

to notify you about changes to our service;
to ensure that content from our Sites are presented in the most effective manner for you and for your computer;
to administer our Sites and for internal operations, including troubleshooting and statistical purposes;
to improve our Sites to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our Sites safe and secure;
to use information you provide to investigate any complaints received from you or from others, about our Sites or our products or services;
to assess your eligibility for the particular role you applied for;
to assess your eligibility for any role that we might have available;
to document the copyright and other rights granted with contributions made under our CLA;
to use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation); and
Information we receive from other sources: We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive). Where you give us consent:
we or our carefully selected partners will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners. However, we will only provide you with marketing related information after you have, where legally required to do so, opted in to receive those communications and having provided the opportunity for you to opt out at any time.
we place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used
on other occasions where we ask you for consent. We will use the data for the purpose which we explain at that time. For purposes which are required by law:
In response to requests by government or law enforcement authorities conducting an investigation.

Relying on our legitimate interests

We have carried out balancing tests for all the data processing we carry out on the basis of our legitimate interests, which we have described above. You can obtain information on any of our balancing tests by contacting us using the details set out later in this notice.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is no other legal ground for the processing. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.

Your rights

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement). These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in the GDPR. We will inform you of relevant exemptions we rely upon when responding to any request you make. To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us using the details set out under the Section “Contact” below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at hello@polkawallet.io.

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Private Data We Receive And Collect

For what purposes do we use your data and what is the legal basis for this use?

Relying on our legitimate interests

Withdrawing consent or otherwise objecting to direct marketing

Your rights

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